Course Content
Precious Metals Foundations
Learn the core basics of the precious metals industry, including metals, products, pricing, and how the market works.
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Types of Precious Metals
Spot Price and Market Basics
Common Products for Precious Metals Dealers
What Is Hedging?
Karats
Industry Terminology You Must Know
Valuation & Authentication
Learn how to correctly value and verify precious metals using real-world methods and tools.
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Calculating Melt Value
Understanding Premiums and Spreads
Basic Testing Methods
Sigma and XRF Testing
Spotting Fakes and Red Flags
Negotiation & Sales
Develop the skills to present offers, handle objections, and close deals with confidence in real-world situations.
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Understanding Your Customer
Presenting an Offer Clearly
Handling Price Objections
Building Trust Fast
Closing the Deal
Hedging Like a Pro
Communication
Calculating Melt Value Understanding Premiums and Spreads Basic Testing Methods Sigma and XRF Testing Basics Spotting Fakes and Red Flags
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Communicating on the Phone Like a Pro
Qualifying Callers
Giving Quotes Over the Phone
Face-to-Face Customer Service
Explaining Testing and Pricing in Person
Handling Difficult Clients
Digital Communication
Compliance, Security & Professionalism
Understand legal basics, risk awareness, security practices, and the professional standards employers expect.
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Legal Basics and Recordkeeping
Fraud and Suspicious Behavior
Store Security Awareness
Ethics in the Precious Metals Industry
What Employers Actually Look For
Safes and Vaults
BONUS
EXTRA BONUS LESSONS
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Handling Coins
Protected: Precious Metals Career Accelerator

Learn the common products employees see in the industry, including coins, bars, rounds, jewelry, and scrap.

And cover how people in the business look at and group the metals
coins
bars
bullion
numismatics
jewelry
gold jewelry
platinum jewelry
gold jewelry with diamonds
platinum jewelry with diamonds
silver jewelry with diamonds
jewelry from designer houses and counterfiets
diamonds
gems

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